Cate Schreck 1
Cate was great! Many of the ES staff have come to me and expressed their gratitude for providing such a supportive, informative,and knowledgeable speaker. Cate reinforced the fact that customer service applies to all ESS in our daily interactions with students, staff, parents, community,and colleagues.Cate’s interactive presentation style encouraged everybody to want to participate, and…
Read MoreAbout 3
Thank you for designing a session specific to the needs of our ESS team and for making it interactive without making staff feel uncomfortable. I had immediate feedback from the attendees saying how great the session was and asking for more.
Read MoreAbout 2
Cate respects ESS. She helped my team see the value of their roles, the importance of their attitudes and the opportunities they were missing to lower stress and increase compliments.
Read MoreAbout 1
You had the whole staff engaged and it reinforced that what we are working towards is one goal – customer service is the key to how we are viewed by the wider community.
Read MoreJennifer Corbett
The ESS at Sunbury Downs College valued your presentation and thoroughly enjoyed the jovial interaction. The session was extremely informative, whilst reinforcing the great strengths and qualities of our ESS. The team building was delivered in a light hearted manner allowing staff to feel comfortable at all times and join in.
Read MoreGeorgie McKeown
I’ve been to many, many, many corporate training sessions in the past and was a bit skeptical heading into the training but am very happy to say I found your session one of the best I have experienced. Thank you.
Read MoreLeanne Fry
Everyone really enjoyed your presentation, and I have to say I don’t get that response to PD very often! It was in plain English. It was fun. It was relevant – most school PD is aimed at outcomes in the classroom and it’s often hard to break it down to how it relates to the…
Read More